Samson Training – Terms and Conditions
Thank you for choosing Samson Training for your professional development needs. To ensure clarity and transparency in all our engagements, please review the following terms and conditions, which apply to all course bookings and training services.
1. Booking and Payment
- Advance Payment Required: Payment is required in advance to secure your booking. This applies particularly to public courses, where limited slots are available.
- Payment Methods:
- Bank Transfer (details provided on your invoice)
- Credit Card – To pay via card, please call us at +353 1 525 2455.
- Invoice: An invoice will be issued for each booking. Training details are outlined within the invoice.
- Discount Eligibility: Any applicable discounts are only valid if payment is made prior to the course start date.
2. Course Availability
- While we strive to accommodate all bookings, course availability is subject to demand and limited capacity.
- Selecting or requesting specific course dates does not guarantee availability until confirmed by Samson Training.
3. Cancellation Policy
- Cancellations made within 14 days of the scheduled training date will incur a 50% cancellation fee.
- Cancellations made within 7 days of the scheduled training date will be subject to a 100% cancellation fee (i.e., no refund).
- All cancellation requests must be submitted in writing via email to: info@samsontraining.ie.
4. Rescheduling and Modifications
- Samson Training reserves the right to reschedule, postpone, or modify course dates, venues, trainers, and delivery formats (e.g., from in-person to online), as necessary.
- We will notify participants as early as possible in the event of any changes.
- In the unlikely event that a course is cancelled by Samson Training, a full refund or rescheduling option will be offered.
5. Course Attendance
- Participants are expected to attend all scheduled training sessions. No partial refunds or make-up sessions will be provided for non-attendance unless agreed upon in advance.
6. Liability
- Samson Training accepts no responsibility for any loss, damage, or injury incurred during training sessions unless caused by our negligence.
- Clients are responsible for ensuring that any training provided is appropriate for their team’s roles and responsibilities.
7. Data Protection & Privacy
- All personal data collected during the booking and delivery of training will be handled in accordance with Irish data protection laws and our Privacy Policy.
8. Contact Us
For questions about our terms, booking details, or payments, please contact us:
📧 admin@samsontraining.ie
📞 +353 1 525 2455
🌐 www.samsontraining.ie/samsontrainingqatar-com
By proceeding with a course booking, you agree to these Terms and Conditions.