Suitable For:
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Disability and Aged Care Workers
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Healthcare Staff and Support Workers
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Teachers, Special Needs Educators
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Mental Health Professionals
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Community and Youth Workers
Key Course Features:
β Identifying triggers and types of challenging behaviour
β Risk assessment and early intervention strategies
β De-escalation techniques and communication skills
β Legal and ethical considerations
β Personal safety and team-based response planning
β Trauma-informed and person-centred approaches
Course Outcome:
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Greater confidence in managing difficult situations
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Improved safety for staff and clients
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Enhanced understanding of underlying causes of behaviour
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Development of proactive support strategies
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Alignment with duty of care and legal responsibilities