SAMSON TRAINING
Where Experience Meets Excellence
Microsoft Outlook is a powerful communication and organization tool used widely across businesses and organizations for email management, calendar scheduling, task tracking, and contact organization. In Ireland, proficiency in Outlook is often a core requirement in administrative, customer service, project coordination, and corporate roles. This course provides learners with the skills needed to effectively use Outlook for professional communication and daily workflow management.
Suitable For:
✅Office Administrators and Personal Assistants
✅Receptionists and Front Desk Staff
✅Customer Support and Sales Teams
✅Project Managers and Coordinators
✅Students and Job Seekers looking to improve employability
✅Any professional using Microsoft 365 (Office Suite) regularly
Key Course Features:
✔ Email Management
✅Composing, formatting, replying, and forwarding emails
✅Organizing emails using folders, categories, and rules
✅Using CC, BCC, and understanding email etiquette
✔ Calendar & Scheduling
✅Creating and managing appointments and meetings
✅Sending meeting invites and tracking RSVPs
✅Setting reminders and recurring events
✔ Tasks and To-Do Lists
✅Creating, assigning, and tracking tasks
✅Using flags and follow-up tools
✔ Contacts & People
✅Managing contact lists and address books
✅Creating distribution groups
✔ Integration with Microsoft 365
✅Syncing Outlook with Teams, OneDrive, and SharePoint
✅Using Outlook on desktop, mobile, and browser
✔ Security & Productivity Tools
✅Managing junk mail, encryption, and email security
✅Using quick steps, search filters, and time-saving shortcuts
Course Outcome:
✅Confidence in Professional Communication: Learners will master proper email etiquette and efficient correspondence
✅Improved Time & Task Management: Using the calendar and task tools for better personal productivity
✅Enhanced Workplace Efficiency: Quicker and more organized handling of daily emails and appointments
✅Career Readiness: Outlook skills are a must-have on CVs for roles in Irish companies across multiple sectors
✅Certification of Completion: Many providers in Ireland (e.g., Pitman Training, Solas, or private training centres) offer a certificate upon course completion
This popup is active and ready for your custom content! You can easily display announcements, special offers, contact forms, images, or shortcodes.
